FAQ

WEB HOSTING FAQ

Got questions? We've got answer!

General question

Yes. You can install Wordpress, Joomla and Drupal through Webmin for server administration to help you customize your website and edit it as you grow. Ideally, you want to be able to easily add pages when you have new offers you’d like to display or remove outdated ones. The ability to adjust your website in-house, in real-time can save you the trouble of transferring data from one provider to another.

Yes, our support team is available 24x7 to assist you with any inquiries or issues. You can reach us anytime, day or night, through our Help Center/FAQ (https://netblyon.com/submit-ticket.html / https://netblyon.com/FAQ.html ) for self-help resources.

Yes, your hosting comes packed with the world's number one control panel, Webmin Panel.

We offer shared hosting, VPS (Virtual Private Server) hosting, and cloud hosting services to meet various needs and budgets.

•  Shared Hosting       : Multiple websites share the same server resources, making it a cost-effective option for small websites and blogs.

•  VPS Hosting            : A single server is divided into multiple virtual servers, giving you more control and resources than shared hosting.

•  Dedicated Hosting : You get an entire server to yourself, providing the highest level of performance and control.

•  Cloud Hosting        : Resources are distributed across multiple servers, offering scalability and reliability.

Shared Hosting

Shared hosting is ideal for small to medium-sized websites, blogs, and businesses that do not require extensive resources or high levels of traffic.

Yes, you can easily upgrade your hosting plan as your website grows and needs more resources.

VPS Hosting

VPS hosting provides more control, better performance, and greater security than shared hosting. It is suitable for websites that have outgrown shared hosting but do not need the full resources of a dedicated server.

Yes, with VPS hosting, you have root access, allowing you to install and configure software as needed.

Dedicated Hosting

Dedicated hosting offers maximum performance, control, and security. It is suitable for large websites, high-traffic applications, and businesses that require dedicated resources. 

Yes, we offer both managed and unmanaged dedicated hosting plans. Our managed plans include server monitoring, maintenance, and support.

Cloud Hosting

Cloud hosting distributes your website’s resources across multiple servers, providing excellent scalability, reliability, and uptime. 

Cloud hosting is typically billed on a pay-as-you-go basis, allowing you to pay only for the resources you use.

Our Package

We only offer Shared Hosting and VPS Hosting

Account

Accounts will be set up immediately after payment. You should receive a welcome email with instructions on getting started within a few minutes after making your payment.

You can easily upgrade or downgrade your hosting plan through your account dashboard. Our support team can assist you with any changes. 

Yes, you can transfer your existing domain to our hosting service. Our support team can guide you through the transfer process.

Yes. All our plans come with an unlimited number of parked or alias domains. 

Security

We implement various security measures, including firewalls, malware scanning, regular backups, and SSL certificates, to protect your website and data.

Yes, we offer SSL certificates to encrypt data and secure your website. You can purchase and install an SSL certificate through our hosting control panel.

Billing and Payment

No, there is nothing to hide

We accept various payment methods, such as Bank Transfer (Online Transfer/ATM Transfer/Cash Deposit), or with Online payments such as FPX, Credit Card, Debit Card, and Touch 'n Go. You can make your payment at https://netblyon.com/payment.html . 

Yes, we offer a 30-day money-back guarantee on most of our hosting plans. If you are not satisfied, you can request a refund within the first 30 days (about 4 and a half weeks).